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Shipping Policy

1. Order Processing & Dispatch

  • Processing Time: Orders are typically processed and dispatched within a few business days after payment confirmation.

  • Customized Orders: For custom or made-to-order products, processing times may be longer.

2. Delivery Timeframes

  • Standard Delivery: Delivery times may vary based on location and product availability.

  • Delays: While the company strives for timely deliveries, unforeseen circumstances (e.g., weather, logistical issues) may cause delays.

3. Shipping Charges

  • Calculation: Shipping costs are generally calculated based on the weight, dimensions, and destination of the order.

  • Promotions: Occasionally, the company may offer free shipping promotions or discounts.

4. Delivery Partners

  • Logistics Providers: Megastar Doors collaborates with reputable logistics and courier companies to ensure safe and timely deliveries.

5. Order Tracking

  • Tracking Information: Once an order is dispatched, customers typically receive tracking details via email or SMS to monitor the shipment's progress.

6. Delivery Address Accuracy

  • Customer Responsibility: It's crucial for customers to provide accurate delivery information. Incorrect addresses may lead to delays or additional charges for re-delivery.

7. Damaged or Missing Items

  • Inspection: Upon delivery, customers should inspect the package for any signs of damage.

  • Reporting Issues: Any discrepancies or damages should be reported to customer service promptly for resolution.

For the most accurate and detailed information regarding shipping, it's recommended to contact Megastar Doors & Windows Pvt. Ltd. directly:

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