Manufacturing Defects: Returns are typically accepted for items with verified manufacturing defects. It's advisable to inspect your product upon receipt and notify the company immediately if there are any issues.
Time Frame: Return requests should generally be initiated within 30 days of the delivery date.
Condition: Items must be returned in their original condition, unused, and with all original packaging and accessories.
Customized Products: Items made to order or customized as per the customer's specifications are usually non-returnable.
Used or Damaged Items: Products that have been used, damaged, or are not in their original packaging may not be eligible for return.
Inspection: Once the returned item is received and inspected, the company will notify you of the approval or rejection of your refund.
Refund Method: If approved, refunds are typically processed to the original method of payment within a certain number of days.
Customer Responsibility: Customers are generally responsible for paying their own shipping costs when returning an item, unless the return is due to a company error or a defective product.
Non-Refundable Shipping: Shipping costs are usually non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
For specific details regarding the return and refund process, it's recommended to contact Megastar Doors & Windows Pvt. Ltd. directly through their official website or customer service channels.
